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If you own a Google Business Profile, there’s an important update you shouldn’t ignore. Google may now contact you directly through automated calls, SMS, or even WhatsApp messages to confirm and update your business information. While this feature is designed to keep your profile accurate, it also comes with risks if handled incorrectly. Let’s break it down. 🔹 Why Google Is Contacting You Google wants to ensure that the information on your Business Profile is accurate and up to date. You may receive messages asking things like: - Are you still in business? - What are your operating hours? - Can you confirm your business location? These messages are usually automated, but your response matters.  🔹 Your Responses Can Update Your Profile Automatically Here’s where it gets serious. Any information you provide including: - Business details - Photos - Updates …can be automatically published on your Business Profile by Google. This means your replies are not just answers they can direct...

​ A few days ago, I worked with a business owner running a concrete construction company called “𝐒𝐭𝐞𝐯𝐞 𝐌𝐚𝐬𝐨𝐧 𝐂𝐨𝐧𝐜𝐫𝐞𝐭𝐞 𝐂𝐨𝐧𝐬𝐭𝐫𝐮𝐜𝐭𝐢𝐨𝐧.”  When he came to me, he was 𝐟𝐫𝐮𝐬𝐭𝐫𝐚𝐭𝐞𝐝 𝐚𝐧𝐝 𝐭𝐢𝐫𝐞𝐝. His Google Business Profile kept getting rejected, and he had already paid someone before who promised to fix it… 𝐛𝐮𝐭 𝐧𝐨𝐭𝐡𝐢𝐧𝐠 𝐰𝐨𝐫𝐤𝐞𝐝. At that point, he was already 𝐥𝐨𝐬𝐢𝐧𝐠 𝐡𝐨𝐩𝐞. He wasn’t even sure if his business could ever get verified on Google. And honestly, I understood him. A lot of business owners go through the same thing 𝐰𝐫𝐨𝐧𝐠 𝐬𝐞𝐭𝐮𝐩, 𝐛𝐚𝐝 𝐚𝐝𝐯𝐢𝐜𝐞, 𝐨𝐫 𝐬𝐡𝐨𝐫𝐭𝐜𝐮𝐭𝐬 that only make things worse. So instead of rushing, I did things 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐰𝐚𝐲 👇 First, I carefully reviewed everything:  𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐝𝐞𝐭𝐚𝐢𝐥𝐬 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐬 𝐚𝐧𝐝 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐏𝐫𝐨𝐟𝐢𝐥𝐞 𝐬𝐞𝐭𝐮𝐩 𝐚𝐧𝐝 𝐜𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 Then I found the 𝐫𝐞𝐚𝐥 𝐢𝐬𝐬𝐮𝐞𝐬 that were causing the rejec...